ECOVACSX1 OMNI Robot Vacuum Cleaner (Auto Clean+Auto Empty) Deep Sweeping and Mopping, 5000PA Strongest Suction, AIVI 3D and OZMO Turbo 2.0 Technology, OK, YIKO Voice Control (1 Year Warranty)

I bought this to replace the more expensive omni 2. Stick to this machine. This is second omni 1 i bought. First went to my mum. The new version is only fit for its own dustbin and it was so bad I was ready to throw it i garbabge and lose all my money.Also, the customer service with amazon is beyond good. Do not be put off by not being able to contact the dealer. Yes they are terrible and will not respond, but if fulfilled by amazon you are in good hands. Just call them.

I am writing to express my dissatisfaction with the vacuum cleaner I purchased from Amazon. Unfortunately, the product has not met my expectations in several key areas, and I am disappointed with its performance.The main issue I am encountering is extremely weak suction. The vacuum cleaner fails to pick up dirt effectively, especially from carpets. Instead of cleaning the surface, it seems to blow the dirt around, which makes the cleaning process even worse. Additionally, there seems to be no proper mapping or systematic cleaning. The vacuum operates randomly without any clear direction, resulting in inefficient and incomplete cleaning.Given these concerns, I am dissatisfied with the product, as it does not perform as advertised and does not justify the price I paid. It is not fulfilling its intended function, and I would like to request a return or a refund for this product.I kindly request your assistance in resolving this matter, whether through a return, replacement, or refund. I would appreciate it if you could provide a prompt solution to this issue.Thank you for your attention to this matter. I look forward to your swift response.

Like it a lot, after being exchanged as received one was not new, 2nd one received was clean and new, easy to install, to setup for mapping, result is very good (vacuum and clean) after being used to and adjust setup with the following commentsdoesn't come close to glass door (5 cm) , corners (due to round shape) few snags with dirty water container, long hairs taken at 70 %recommended

This is one of my best buy. Although I gave 4 starts only for looking next model with few improvement.Product is excellent. Clean your home 95% of area. You need to work on corner.Sometime it gets stuck on objects. Biggest issue it cannot cross the small steps line 1 cm to other room.If you have plan home without steps this is perfect buy.

Delivery was fast! The X1 Omni is actually very easy to install. Just be aware, if your Phone does prefer 5G it will not connect to the Robot. If you are using a 2.4 connection it works instantly! App to control after setup and first mapping/cleaning, will give you a lot of options. Mop pads are easy to install or remove as they are magnetic. Let's see how he keeps up.

So far so good you just have to tidy up and she will do the rest just it won’t vacuum the carpet unless you remove the mops but it’s not a problem for me

Why do we buy a Robot vacuum cleaner? For convenience, right? Well let me tell you something, this machine is not convenient!The quality of the components, station and overall cleaning performance is pretty good but mopping function is "meh" at most. It requires 2 complete runs to actually clean very smooth tiles in my house. Although there's a heat dryer for the mopping pads, they get smelly just after some days so that function is not working great either.However, the worst and the most horrible thing about the robot is not that. Everything about cleaning, performance etc. they're all nothing when your robot constantly gets offline and you have to open the lid, turn it off and on, then re-setup to connect wifi every couple of days is just horrendous. There's no help in the internet, I couldn't find any support that can help and now I have an extremely expensive retarded robot in my house. I could give 3 stars but being "the most expensive" machine and having such a technological flaw makes it even worse.I'm frustrated as I cannot even sell it second hand because the price drops so high that I cannot buy a decent robot afterwards.I recommend going with other brands. I tried Ecovacs first and last time.EDIT!Not even 1 year old and one of the side brush rotors already died. I tried but found no official address or phone number for Dubai. I wish I have never bought this product! I'm dropping my review one more star to 1 star. If there was a zero star, I'd give that. If you value your money, find something with CUSTOMER SERVICE available.

يفصل الانترنت وبلمسح غير تمام يترك اثر ويترك ماء ويصرف ماء كثير كل يوم مفروض تملي الخزانات والكاميرا والامايكروفون غير شغال وعند الكنس والمسح لا يصعد ؏ سجاد حتى يكنس سجاده تفصل ماسحات عن جهاز وهذا شي مزعج كثير لمفروض لحاله مو انا اكون مشاركه معاه في كل شيء ماخدمني بصراحه انا بعد مابيخلص اقوم بمسح لارضيه لانها كلها ماء