GoogleNest Wifi - Home Wi-Fi System - Wi-Fi Extender - Mesh Router for Wireless Internet - 2 Pack

I needed a point that also had ethernet, so bought this to add to my existing google mesh network. It works great as a point instead of router. Seller is also good. Item is in great condition in manufacters packaging. All parts expected included and works well. Very happy.

Tips:1- Do not be affraid of installation, it was very simple.The routers and the points -or 2 routers in this case- create a mesh by themselves wihtout any user intervention.The app guides you through the process. As a tech guy, this was so easy I feel guilty :p2- This mesh will improve your WiFi speed across the house for any internet service up to about 600-700 Mbps, I daresay. WiFi has its limitations, anything above that is wishfull thinking due to the harware constraints of our current phones and devices. But... the real improvement is not the "speed" itself (read below).3- This is the 2 router pack, not the classsic "router" and "point/Google assistant" pack. I chose this one expressly since the routers have ethernet LAN RJ45 jacks (ports), which the "points" lack, because my house is already wired with LAN ethernet cable and I already have plenty of "hey google" things around =)Note: you will need proper harware to get anything above 50 Mbps, e.g.: Cat. 5e or Cat. 6 cable , and if you use an ethernet switch make sure it is Gigabit compliant, otherwise stick to the standasrd WiFi mesh, you'll be surprised: this WiFi mesh will be faster than a 10/100 cable or a "Fast Ethernet" switch.4- It is fast, indeed, but take note: since the mesh talks in both directions, there will be a natural minimal speed loss when connected to a "point" (or the secondary "router" in this case). E.g.: when the mesh is connected wirelessly (pure WiFi mesh), I get 100 Mbps near the router and 50-70 Mbps near the "point"; but when wired (ethernet backhaul between the 2 routers) I get 80-100 Mbps near the "point". I think this is expected, completely normal due to the 2-way wireless communication between both mesh devices.5- My ISP installed a coaxial Modem/Router combo unit in my house, I was affraid of the dared double-NAT menace, but to my relief they got allong surprisingly well.Actually, I kept my original WiFi network and the new nest mesh network up simultaneously for a couple days, while migrating everything (the easy and recommended way would have been to disable the old WiFi network and use the same SSID name and password on the new one, but I wanted to experiment a little).Anyhow, although they seemed to work fine together, I decided to turn off the ISP Modem/Router's WiFi radios to avoid any possible interference. WiFi can be grumpy when crowded.6- I chose the newest "Nest" WiFi mesh routers over the previous "Google" WiFi mesh or the Nest points because they have:a) faster WiFi conection (AC2200 vs AC1200),b) bigger area coverage (205 m2 vs 140 m2),c) more antennas (4x4 vs 2x2) andd) the capability of transmitting data to multiple devices simultaneously (MU-MIMO vs no-nothing). THIS is paramount. The improvement is noticeable when the kids are watching video streams and playing games while I hold to that important zoom meeting.(Note: The Nest points do have MU-MIMO, too, but lack the extra speed and extra coverage of the Nest routers. In exchange, they double as Google assistant speakers, so choose your potion)7- Get both apps, Google Home and Google Wifi. They seem to be migrating everything from Google WiFi to Google Home, but meantine get both! Google WiFi gives some extra options such as a speed test of all connected devices or information about the connection type between points, wired or wireless.In conclusion, the real "speed", the improvement over a standard WiFi network is not measured in Mbps by Speedtest, it's not even the extended coverage or the transparent, automatic handling of WIFi when moving around the house without hiccups nor the beamforming technology which sends the WiFi signal straight toyour device: it's how it handles devices and distributes bandwidth, making each device in my house faster individually, all at the same time, keeping my data transmission speedy and steady when the kids are squeezing the WiFi signal and my internet bandwidth.The only thing I would have wished for is WiFi 6 support (future proof). Otherwise well done, Google. I'm impressed. I have spoken.

Excellent product. Fast delivery too. I recommend!

Didn’t realize that I’d have to do the setup through the Google Home app, but that’s my fault for not researching. At the end of the day, the installation was still extremely easy and only took 5-10 minutes. This was purchased for a relative’s 1,100 sq ft home and it seems to be just the right size for it. No signal drop in the house, on the patio or in the yard. Hopefully it last longer than some of the other brands out there.

As described and on time. Excellent service.

Just an FYI for anyone considering purchasing Google Nest Wifi. I understand COVID-19 and people working from home.However, I think most Wifi Support Specialist already work from home. So when I submit a support ticket about my Google Nest Wifi dropping all my LAN connections at once several times a week, first they tell me it's the dash in my network name (SSID). Well, I've been using that same name for years with my previous two routers with no problems. Actually, the only thing that has changed is replacing my old Linksys Velop mesh routers with new Google Nest Wifi routers...period.So I got a bad one out of the two. I mean bad hardware, so it can't be fixed with programming. They have to open it up and fix the parts inside.I had ordered a 2-Pack of Google Nest Wifi routers (not just a Router and a Point like the one sold on the Google Store). So both of them could be used as a Router or an Access Point. I purchased them on June 13th, 2020, and installed it on June 15th, 2020...the day I received them. I noticed the problem the first week I received them but didn't realize it was a problem with the router until later. Support was aware the problem was with the first router/node I set up because they had me swap them and use the other router/node about five weeks into troubleshooting for a couple of days with no problems, and then swap them back.I was asked, "So why not leave the one that does not work as a router as the point and use the other one as the router?". Simple! Because I paid full price for two routers that are supposed to do both jobs. If I had purchased them separately, I would have paid the same price. Would I have been expected to keep a router that only worked as an access point then? Example: Buy 2 new cars. The AC doesn't work in one of them, so why don't you just drive the other one during the hot months?I submitted my first support ticket on June 28th, 2020. Also, I kept asking Google Wifi Support if I should just ask Amazon for a replacement or refund. The answer was always "no, if you send it back to Amazon, then they send it back to us, and we haven't finished troubleshooting it, we will send it back to you". So I missed my refund/exchange date of July 14th, 2020 with Amazon.Now, finally, after chatting with over 20 Google Wifi Support Specialist, about 10 ticket numbers (one of which I was told was created and escalated to Tier 2 out 3 tiers of support, never got created) and over two months later...after a supervisor got involved...I got an email asking for all my information to process a replacement. I replied to the email exactly as instructed and provided all the information as requested. After four days and not hearing anything, I contacted Google Wifi Support again to find out about the status. Guess what? It had not even been processed and I had gotten put in a chat session with a Google Support Specialist I had chatted with and spoken with on the phone about two weeks before. She remembered me. So she sent me another email requesting all the information again. So I replied to her new email, copied and pasted everything from the first email where I had replied before into the new email she sent, attached the photo of the bottom of my router as requested, and attached a copy of my invoice from Amazon as requested, and clicked Send.Now I am awaiting an email where I will be billed on my Google Pay account while they ship me a replacement, and I will be credited back when they receive the bad router from me. This is called Advanced Shipment. There's also Standard Shipment where I can ship my bad router to them and wait (and hope) for them to ship a replacement router to me at no charge. But since I don't know what I will get from them at this point, I decided to go with the Advanced Shipment, and if it isn't the same product or doesn't work, I can send it back until they get it right.UPDATE: AUGUST 19, 2020...On July 26, I sent information to process replacement first time.On July 31, After sending in all the information the second time and waiting while the support specialist received said she received my email and processed my replacement, I never got anything else...no emails, no RMA, no order information, nothing. I contacted support a week later. That specialist contacted the one that said she had processed it. Again, I was told I would receive an email with an update. I waited again and received nothing.On August 17, at 11:00PM EST, I chatted with them again. I was told again that I would receive an email from her within 24 hours.On August 18, I chatted with them again at 10:20PM EST. I told them the person that I spoke with the night before told me I would receive an email within 24 hours and there was only 40 minutes left. GUESS WHAT! SHE HAD TO PROCESS MY REPLACEMENT ORDER AGAIN! THE SERIAL NUMBER OF MY BAD ROUTER WAS NOT IN THIER SYSTEM BECAUSE IT WAS PURCHASED FROM AMAZON. SO IT TOOK HER A WHILE TO PROCESS THE ORDER! BUT IN END, IT FINALLY GOT AN EMAIL WITH AN RMA AND AN ORDER NUMBER! I HAD TO CHANGE THE DELIVERY ADDRESS BECAUSE THEY HAD THAT WRONG, BUT I HAD AN ORDER!A-M-A-Z-I-N-G!So, an uphill battle indeed... There is no follow-up on the support case IDs/tickets. You have to keep contacting them to find out what next step is, or what the status is of some information they asked for and you supplied them several days ago. Each time you get a different person that says "no worries" and promises they will help resolve your problem. You are asked to repeat troubleshooting steps you have already performed, and in my case, have nothing to do with the issue you are experiencing. I just happen to work in IT and know a lot about networks. Several days go by with nothing happening. You are asked to compromise. Nobody wants to step up and take responsibility for an issue that isn't typical and can't be fixed by what's already been seen and rehearsed. There are some "lemons" on the assembly line still today.I hope no one else has to go through this!

I bought my first Google Nest wifi and the router hooked up easy but the two additional points that came with it wouldn't connect. Called customer service the young lady tried everything she could but when instructed to scan QR codes error code came up as wrong code. So then she said she sent it to the "Escalation deptpartment". They were horrible. Only communicated by email days apart at random times when I wasn't home. Asked me to send all sorts of printouts from my computer as if I was an IT professional. Finally after 2 weeks of back and forth I just contacted Amazon said the unit was defective and wanted to exchange it. Got new one the next day. Took it out of the box and got the entire system up and running in 20 minutes. Product works great but evidentually the customer service can't speak English or Google is too cheap to have live top level customer service reps.